Right of withdrawal

Note

This is a translation for your convenience. The German version of this notice is the binding one.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise the right of withdrawal, you must inform us (Charity Darko, c/o POSTFLEX PFX-443-274, Emsdettener Straße 10, 48268 Greven, Germany, email: charity@builtwithcca.com) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Special note

Your right of withdrawal expires once we have provided the service in full, if we began only after you gave your express consent and at the same time acknowledged that you lose your right of withdrawal once we have fully performed the contract. For a 1:1 call, that is the case once the call has been held. For guided support, that is the case when it ends under section 6 of the terms.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Charity Darko, c/o POSTFLEX PFX-443-274, Emsdettener Straße 10, 48268 Greven, Germany, email: charity@builtwithcca.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):

Ordered on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.